Private Policy

Private Policy

Privacy Policy for FirstMeal

Effective Date: 10 Oct,2023

1. Introduction

Welcome to FirstMeal! At Wynx Infotech Pvt Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our food delivery app, FirstMeal. By using our services, you consent to the practices described in this policy.

2. Information We Collect

2.1. Information You Provide: We collect information you voluntarily provide, such as your name, email address, phone number, delivery address, and payment information when you create an account, place an order, or contact our customer support.

2.2. Usage and Device Information: We may automatically collect information about how you use our app and the devices you use, including your IP address, device type, and operating system.

2.3. Location Information: With your consent, we may collect your precise location information to provide you with accurate delivery tracking and other location-based features.

2.4. Cookies and Tracking Technologies: We use cookies and similar technologies to track your interactions with our app, which helps us improve our services and provide a better user experience.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1. Order Processing: To process and fulfill your food delivery orders, including sending you updates on your order status.

3.2. Account Management: To manage your account, send you transaction confirmations, and provide customer support.

3.3. Personalization: To personalize your experience on our app, show you relevant content, and offer promotions and recommendations.

3.4. Communication: To send you service-related notifications, updates, and marketing communications with your consent.

3.5. Analytics: To analyze app usage and improve our services, including troubleshooting and preventing fraud.

4. Sharing Your Information

We may share your information with:

4.1. Delivery Partners: To facilitate food delivery, we share your order details with our delivery partners.

4.2. Service Providers: We engage trusted service providers to help us operate, maintain, and improve our app, which may involve sharing your information with them.

4.3. Legal Compliance: We may share your information to comply with legal obligations or protect our rights, privacy, safety, and property.

5. Your Choices

5.1. Account Information: You can review and update your account information at any time in the app.

5.2. Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions in the messages.

5.3. Location Information: You can enable or disable location tracking on your device or within the app.

6. Data Security

We implement security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes and seek your consent when necessary.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at wynxinfotech@gmail.com

Thank you for choosing FirstMeal by Wynx Infotech Pvt Ltd! Your privacy is important to us, and we are committed to protecting it.